About John
I am a dedicated Service Advisor at H+H Chevrolet with over nine years of experience in the automotive industry. A native of Westville, Oklahoma, I prioritize honesty and upfront communication in every customer interaction, ensuring that people feel informed and respected throughout the service process. I hold an Associate of Applied Science in Business Management from Metropolitan Community College in Kansas City, following my graduation from Watts High School. Outside of the shop, I am an avid motorcyclist and enjoy working on hot rods, hobbies that reflect my appreciation for precision and mechanical integrity. My background also includes extensive international travel, having spent time in Thailand, Cambodia, Malaysia, Romania, and Japan, which has given me a broad perspective on working with diverse groups of people. I am a lifelong Kansas City Chiefs fan and value the strong support system provided by my family.
Customer rating
4.6 / 5 based on 50 ratings (37 written reviews)
Recent reviews
Came off hostile when I was first talking about the problems I was having. Told me that he didn’t think my warranty would cover anything, then after looking it up he said it might and that he would submit it. Just seems like these guys are always out here to try and get you for extra money, took until I mentioned a family member of mine, and it seemed like his attitude changed toward me which is even crazier. Everything ended up covered but just not good customer service.
— Jack B. ,
I like to know the specifics of the issues found with my vehicle due to reasons why my new truck had oil leaks and John discussed the service bulletins with me and was very helpful getting my truck back and fixed under warranty care.
— Jess S. ,
John is great. Very helpful. Goes above and beyond
— Kevin C. ,
Easy to work with 👍
— Gary D. ,
Thank you for making my transmission replacement go quickly and smoothly. I appreciated the updates along the way and look forward to working with you, again. I’ve already recommended you to my parents for their Chevy service needs!
— Ashley C. ,
I was not real impressed by the way he spoke to me from the get go. I am hard of hearing out of one ear and when I asked him to repeat himself he seemed irritated. Was really short with me. He mentioned that he was certain that my warranty wouldn’t cover the issue I was having and when i asked why he stated, very abruptly that he has seen it before and just knew. His overall customer service was bad. Time to go over the talk of fixing the issue with my car…..I was sent the quote for FINDING the issue of leaking roof and there were a couple other things they found I needed. I declined these as I could do them myself. I consulted with my husband who then called John to discuss. My husband called me and told me what he said it would cost to fix it, $470. I said sure call him back to fix it. Go to pick up my vehicle and to my surprise it is over $700. I questioned it and John very rudely told me that is what was discussed. I stated that price was never mentioned to me or my husband. He said it was and that was that basically. No apologies for the miscommunication, no proof that he informed me of the price. Just a credit or debit? The lack of customer service I received from him put a very bad taste in my mouth. Never have I been treated with such disrespect at your place of business. I’m really disappointed.
— Amanda B. ,
Was late on my appt and didn’t seem to want to work me in. Tried overly hard to upsell unnecessary things. Left before getting me out the door because I didn’t buy anything extra. Made his colleague do it.
— Nick C. ,
John was great. From start to finish, he did a great job and had excellent customer service. He was also very knowledgeable about my vehicle. Even when I told him what the problems another company had found, he still did his due diligence to find what was actually happening, in a timely manner. I would 100% recommend seeing John at H&H
— Alex P. ,
Great he was amazing
— Jeffrey V. ,
Fantastic
— Matthew S. ,